# Gaining a Competitive Edge  
## Embracing AI for a Seamless Customer Journey

On-Demand Webinar

**Elevate Every Step of the Customer Journey with AI-Driven Insights & Personalization**

Today’s consumers expect a flawless shopping experience—whether they’re browsing online, scrolling through social media, or visiting a store. Meeting these expectations goes beyond just having products in stock; it requires harnessing data to deliver personalization and efficiency at every step.

Catch the recording of our exclusive webinar to learn how AI-driven solutions can help you:

- **Empower Customer Choice:** Provide customers with the flexibility and control they crave, from discovery to checkout.
- **Enhance Every Touchpoint:** Discover how unified, data-driven insights go beyond checkout to create a seamless shopping journey.
- **Build Lasting Loyalty:** See how hyper-personalization and AI insights transform every interaction, building trust and long-term loyalty.

Watch this on-demand session and hear industry leaders share actionable insights on using AI to elevate your customer journey and stay competitive in the modern retail landscape.

## Your Guides to Innovation

|     |     |
| --- | --- |
|   <br>#### Christelle Flahaux<br>CMO @ fabric<br>[LinkedIn](https://www.linkedin.com/in/cflahaux) |   <br>#### Derek Yarbrough<br>Former CMO @ J. Crew<br>[LinkedIn](https://www.linkedin.com/in/yarbroughd/) |
|   <br>#### Ekta Chopra<br>Chief Digital Officer @ e.l.f Beauty<br>[LinkedIn](https://www.linkedin.com/in/ektachopra/) |   <br>#### Amy Silino<br>Former VP of Growth and Performance Marketing @ Lands’ End<br>[LinkedIn](https://www.linkedin.com/in/amysilino/) |
|   <br>#### Vivian Chang<br>VP ECommerce @ GNC<br>[LinkedIn](https://www.linkedin.com/in/vivianhwchang/) |