Fulfillment - Fabric

Smart Order Routing

Smart Order Routing is a real-time simulation engine that continuously evaluates your fulfillment network performance and recommends optimizations. It improves speed, reduces split shipments, and lowers cost-to-serve—without any custom code or developer setup.

Key capabilities

• Fulfillment Health Score: Diagnose fulfillment efficiency across cost, speed, reliability, and split rate.
• AI Recommendations: Get automated suggestions to improve fulfillment rule performance.
• Parallel Simulations: Run up to three test scenarios against your live setup before deploying changes.
• Dynamic Activation: Push optimized rules into production with one click.
• Continuous Monitoring: Receive new insights as conditions and performance evolve.

Deployable in minutes using the Shopify Integration — no engineering support required.

For more information about Smart Order Routing, see the Smart Order Routing page.

Dynamic Reallocation & Cancellation Rules

Introducing a flexible, low-code interface for configuring business logic to automatically handle fulfillment disruptions—like location outages, stock anomalies, or weather events.

Key capabilities

• Rule-Based Automation: Define logic that automatically reallocates orders or updates inventory.
• Conditional Triggers: Match on event types, reason codes, or system signals.

Flexible Action Set:

• Reallocate orders to alternate locations
• Adjust location-level inventory
• Temporarily suspend locations from routing logic

For more information about dynamic reallocation & cancellation rules, see the Reallocation and Cancellation Rules page.