List of Orders Events - Fabric
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The following tables list all the available events for fabric Orders.
If a failure to deliver an event occurs, fabric automatically retries up to 3 times to deliver the failed event.
Allocation
| Event Type | Description |
|---|---|
| ALLOCATION_CREATE_BOPIS | Event triggered when an allocation document is created for a Buy online pickup in store (BOPIS) item. |
| ALLOCATION_CREATE_GIFTCARD | Event triggered when an allocation document is created for a gift card. |
| ALLOCATION_CREATE_SDD | Event triggered when an allocation document is created for a same-day delivery item. |
| ALLOCATION_CREATE_SHIP | Event triggered when an allocation document is created for a web ship item. |
| ALLOCATION_DC | Event triggered when an allocation document is created for a DC item. |
| ALLOCATION_RETURN_LPN | Event triggered when an allocation document is created for a returned item with return type RECEIVED. |
Notification
| Event Type | Description |
|---|---|
| APPEASEMENT_NOTIFICATION_EMAIL | Event triggered when an appeasement is applied to the order. |
| BACKORDER_30_DAYS_CONSENT_TO_DELAY_EMAIL | Event triggered when an order is created on the first day of the month, but backorder items aren’t in ALLOCATED state on the 30th day to get the customer’s consent. |
| BACKORDER_53_DAYS_CONSENT_TO_DELAY_EMAIL | Event triggered when an order is created on the first day of the month, but backorder items aren’t in ALLOCATED state on the 53rd day to get the customer’s consent. |
| BACKORDER_AUTH_DECLINE_EMAIL | Event triggered when an order’s backorder authorization was declined by the customer. |
| BACKORDER_CANCEL_EMAIL | Event triggered when an order is cancelled because its items are backordered. |
| BACKORDER_NOTIFICATION_EMAIL | Event triggered when an order is backordered. |
| BOPIS_ORDER_COMPLETED | Event triggered when an order is created and picked up by the customer. |
| BOPIS_ORDER_CONFIRMATION_EMAIL | Event triggered when a pickup order is created that contains multiple items. |
| BOPIS_ORDER_READY_FOR_PICKUP | Event triggered when a pickup order is fulfilled. |
| BOPIS_REMINDER_EMAIL | Event triggered when a pickup order is created and fulfilled, but the customer has not picked it up. |
| EXCHANGE_NOTIFICATION_EMAIL | Event triggered when an exchange for an order is updated. |
| MULTI_ITEM_ORDER_CONFIRMATION_EMAIL | Event triggered when a web ship order is created that contains multiple items. |
| ORDER_CANCELLATION_EMAIL_LOCATE_ORDER_ITEM_CANCEL | Event triggered when an order is cancelled because an item in the order couldn’t be located. |
| ORDER_CANCELLATION_EMAIL_WEBCSC_ORDER_CANCEL | Event triggered when an order is fully canceled. |
| ORDER_CANCELLATION_EMAIL_WEBCSC_ORDER_ITEM_CANCEL | Event triggered when an order is partially canceled. |
| REFUND_NOTIFICATION_EMAIL | Event triggered when an order is refunded. |
| RETURN_NOTIFICATION_EMAIL | Event triggered when an order is fully returned with return type RECEIVED and the refund is successful. |
| SHIPPING_CONFIRMATION_EMAIL | Event triggered when a web ship order is created and its shipment is also created. |
| SINGLE_ITEM_ORDER_CONFIRMATION_EMAIL | Event triggered when a web ship order is created that contains a single item. |
Cross Border
| Event Type | Description |
|---|---|
| CROSS_BORDER_VALIDATION | Event triggered when the cross border service completes validation for the order. |
| ORDER_HOLD_CROSSBORDER | Event triggered when an order is placed on hold while cross border service processes validation. |
Exchange
| Event Type | Description |
|---|---|
| EXCHANGE_PENDING | Event triggered when an item is exchanged with return type PENDING and exchange flag TRUE. |
| EXCHANGE_TO_SHIPMENT | Event triggered when an item is exchanged with return type RECEIVED, exchange flag TRUE, and initiate re-shipment is TRUE. |
Export
| Event Type | Description |
|---|---|
| EXPORT_AGGREGATED_NETWORK_COMPLETED | Event triggered once the export process is completed, and the aggregated network exported file is ready to be downloaded. |
| EXPORT_AGGREGATED_NETWORK_ERROR | Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue. |
| EXPORT_AGGREGATED_NETWORK_INITIATED | Event triggered once the export request is received by the fabric export service to export aggregated network based on various filters. |
| EXPORT_ALLOCATION_COMPLETED | Event triggered once the export process is completed, and the allocation exported file is ready to be downloaded. |
| EXPORT_ALLOCATION_ERROR | Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue. |
| EXPORT_ALLOCATION_INITIATED | Event triggered once the export request is received by the fabric export service to export allocation based on various filters. |
| EXPORT_INVENTORY_COMPLETED | Event triggered once the export process is completed, and the inventory exported file is ready to be downloaded. |
| EXPORT_INVENTORY_ERROR | Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue. |
| EXPORT_INVENTORY_INITIATED | Event triggered once the export request is received by the fabric export service to export inventory based on various filters. |
| EXPORT_INVOICE_COMPLETED | Event triggered once the export process is completed, and the invoice exported file is ready to be downloaded. |
| EXPORT_INVOICE_ERROR | Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue. |
| EXPORT_INVOICE_INITIATED | Event triggered once the export request is received by the fabric export service to export invoice based on various filters. |
| EXPORT_LOCATION_COMPLETED | Event triggered once the export process is completed, and the location exported file is ready to be downloaded. |
| EXPORT_LOCATION_ERROR | Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue. |
| EXPORT_LOCATION_INITIATED | Event triggered once the export request is received by the fabric export service to export location based on various filters. |
| EXPORT_NETWORK_COMPLETED | Event triggered once the export process is completed, and the network exported file is ready to be downloaded. |
| EXPORT_NETWORK_ERROR | Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue. |
| EXPORT_NETWORK_INITIATED | Event triggered once the export request is received by the fabric export service to export inventory based on various filters. |
| EXPORT_ORDER_COMPLETED | Event triggered once the export process is completed, and the orders exported file is ready to be downloaded. |
| EXPORT_ORDER_ERROR | Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue. |
| EXPORT_ORDER_INITIATED | Event triggered once the export request is received by the fabric export service to export orders based on various filters. |
| EXPORT_SHIPMENT_COMPLETED | Event triggered once the export process is completed, and the shipment exported file is ready to be downloaded. |
| EXPORT_SHIPMENT_ERROR | Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue. |
| EXPORT_SHIPMENT_INITIATED | Event triggered once the export request is received by the fabric export service to export orders based on various filters. |
| EXPORT_SHIPPING_METHODS_COMPLETED | Event triggered once the export process is completed, and the shipping methods exported file is ready to be downloaded. |
| EXPORT_SHIPPING_METHODS_ERROR | Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue. |
| EXPORT_SHIPPING_METHODS_INITIATED | Event triggered once the export request is received by the fabric export service to export shipping methods based on various filters. |
Fraud
| Event Type | Description |
|---|---|
| FRAUD_CANCEL | Event triggered when an order has been canceled due to failed fraud checks. |
| FRAUD_RELEASE | Event triggered when an order has been passed fraud checks and is released for processing. |
| FRAUD_STATUS_PENDING | Event triggered when fraud status is pending. |
Shipment
| Event Type | Description |
|---|---|
| GIFTCARD_ACTIVATE | Event triggered when a shipment document is created for a gift card and is activated. |
| PICKUP_COMPLETED | Event triggered when a buy online pickup in store (BOPIS) item is picked up by the customer. |
| PICKUP_CREATED | Event triggered when a shipment document is created for a buy online pickup in store (BOPIS) item. |
| SHIPMENT_CANCELLED | Event triggered when a shipment document is canceled for an item. |
| SHIPMENT_CREATED | Event triggered when a shipment document is created for an item. |
| SHIPMENT_UPDATE | Event triggered when a shipment document is updated for an item. |
| TRANSFER_SHIPMENT_CANCELLED | Event triggered when a transfer shipment is cancelled. |
| TRANSFER_SHIPMENT_CREATED | Event triggered when a transfer shipment is created. |
| TRANSFER_SHIPMENT_DELIVERED | Event triggered when a transfer shipment is delivered. |
| TRANSFER_SHIPMENT_DRAFT | Event triggered when a transfer shipment is in draft state. |
| TRANSFER_SHIPMENT_ERROR | Event triggered when a transfer shipment has errors. |
| TRANSFER_SHIPMENT_PACKED | Event triggered when a transfer shipment is packed. |
| TRANSFER_SHIPMENT_RECEIVED | Event triggered when a transfer shipment is received at the destination store. |
| TRANSFER_SHIPMENT_STOCKED | Event triggered when a transfer shipment is stocked. |
Alerts
| Event Type | Description |
|---|---|
| HIGH_ALERT_NOTIFICATION_EMAIL | Event triggered when a high severity alert is triggered. |
| LOW_ALERT_NOTIFICATION_EMAIL | Event triggered when a low severity alert is triggered. |
| MEDIUM_ALERT_NOTIFICATION_EMAIL | Event triggered when a medium severity alert is triggered. |
Inventory
| Event Type | Description |
|---|---|
| INVENTORY_BULK | Event triggered when an inventory file is imported. |
| INVENTORY_CREATE | Event triggered when an inventory is created. |
| INVENTORY_NETWORK_AGGREGATION | Event triggered when a network aggregation job is completed. |
| INVENTORY_NETWORK_UPDATED | Event triggered when the inventory network is updated. |
| INVENTORY_UPDATE | Event triggered when a inventory is updated. |
Invoice
| Event Type | Description |
|---|---|
| INVOICE_POSTING | Event triggered when an Invoice is created for a shipped item. |
Order
| Event Type | Description |
|---|---|
| ORDER_ALLOCATED | Event triggered when an order is allocated. |
| ORDER_CANCELLATION_COUPON_REVERSAL | Event triggered when an order is cancelled and a coupon is reversed. |
| ORDER_CANCELLED | Event triggered when an order is cancelled. |
| ORDER_CONFIRMED | Event triggered when order enrichment is successful. |
| ORDER_CREATE | Event triggered when an order is created. |
| ORDER_DELIVERED | Event triggered when an order is delivered. |
| ORDER_ERROR | Event triggered when an order update has an error. |
| ORDER_HOLD | Event triggered when an order is on hold. |
| ORDER_HOLD_CSR | Event triggered when an order has invalid data. |
| ORDER_HOLD_FRAUD | Event triggered when an order’s fraud verification fails. |
| ORDER_HOLD_REVALIDATION | Event triggered when an order is on hold and revalidated. |
| ORDER_PARTIALLY_CANCELLED | Event triggered when an order is partially cancelled. |
| ORDER_PARTIALLY_DELIVERED | Event triggered when an order is partially delivered. |
| ORDER_PARTIALLY_SHIPPED | Event triggered when an order is partially shipped. |
| ORDER_SHIPPED | Event triggered when an order is shipped. |
Package
| Event Type | Description |
|---|---|
| ORDER_CANCELLED_IN_PTS | Event triggered when an order is cancelled in Orders. |
| ORDER_CREATE_IN_PTS | Event triggered when an order is created in Orders. |
| SHIPMENT_CANCELLED_IN_PTS | Event triggered when a shipment is canceled in Orders. |
| SHIPMENT_CREATE_IN_PTS | Event triggered when a shipment is created in Orders. |
Returns
| Event Type | Description |
|---|---|
| ORDER_PARTIALLY_RETURNED | Event triggered when an order is partially returned with return type RECEIVED. |
| ORDER_RETURNED | Event triggered when an order is fully returned with return type RECEIVED. |
| RETURN_PENDING | Event triggered when an order is returned with return type PENDING. |
| RETURN_PROCESSING | Event triggered when an order is returned with return type PROCESSING. |
| RETURN_REJECTED | Event triggered when an order is returned with return type REJECTED. |
Transfer
| Event Type | Description |
|---|---|
| TRANSER_CREATED | Event triggered when a transfer is created. |
| TRANSER_HOLD_REVALIDATION | Event triggered when there is a server error from Product Catalog. |
| TRANSFER_DELIVERED | Event triggered when a transfer is delivered. |
| TRANSFER_DRAFT | Event triggered when a transfer is in draft state. |
| TRANSFER_ERROR | Event triggered when a transfer has an error. |
| TRANSFER_HOLD_CSR | Event triggered when a transfer is in hold CSR state, such as an invalid SKU. |
| TRANSFER_PACKED | Event triggered when a transfer is packed; for example, when items are loaded in cartons. |
| TRANSFER_PARITALLY_REJECTED | Event triggered when a transfer is partially rejected. |
| TRANSFER_PARTIALLY_PACKED | Event triggered when a transfer is partially packed. |
| TRANSFER_PARTIALLY_PICKED_UP | Event triggered when a transfer is partially picked up. |
| TRANSFER_PARTIALLY_STOCKCED | Event triggered when a transfer is partially stocked; for example, when it’s ready to sell at the destination store. |
| TRANSFER_PICKCED_UP | Event triggered when a transfer is picked up. |
| TRANSFER_RECEIVED | Event triggered when a transfer is received. |
| TRANSFER_REJECTED | Event triggered when a transfer is rejected. |
| TRANSFER_SHIPPED | Event triggered when a transfer is shipped. |
| TRANSFER_STOCKED | Event triggered when a transfer is stocked and ready to sell at the destination store. |
| TRANSFER_SUBMITTED | Event triggered when a transfer is submitted from DRAFT or CREATED. |