## Backorders and Preorders

Backorders are defined as orders for products that aren’t currently available for fulfillment. Preorders are defined as orders for products that aren’t yet released.

## Prerequisites

- Ensure that you have **Administrator** or **Editor** privileges to fabric Orders. For more detailed information on these settings, see the [Role-Based Access Control](https://developer.fabric.inc/v3/platform/settings/rbac/role-based-access-control-orders-roles) section.

## Procedure

In the left menu, click **Orders** \> **Configurations** \> **Backorder & Preorder**. The **Backorder & Preorder Configurations** page is displayed.

### Allow backorders

1. In the **Allow Backorders** field, select the **On** option. Additional fields are displayed.
2. In the **Consent to delay should start** field, select one of the following options:   
   - From order created date.  
   - From ship by date.  
3. In the **Notification Settings** and **Auto-cancellation Settings** fields, do the following:   
   - In the first **Notification Setting** field, set the number of days past the promised order ship-by date before sending the first consent-to-delay notification to the customer.
   - In the second **Notification Setting** field, set the number of days past the promised order ship-by date before sending the second consent-to-delay notification to the customer.
   - In the first **Auto-cancellation Setting** field, set the number of days to cancel the order if the customer doesn’t respond to either of the first two notifications.
   - In the second **Auto-cancellation Setting** field, set the number of days to cancel a backordered order when the item has not yet been fulfilled, even if the customer had previously agreed to a consent-to-delay notification.
4. Click **Save**.

The backorder configurations are updated and saved for all orders.

### Allow preorders

1. In the **Allow Preorders** field, select the **On** option.
2. Click **Save**.