## User Management

Use the **User Management** page to invite new users and manage existing user accounts in your organization. After a new user accepts their invitation, you can assign roles, update access, reset passwords, and view recent login activity.

### Available Roles

The following roles are available:

| **Role**         | **Description**                                                                                                                                       |
|------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------|
| **Brand Admin**  | Full access to all supplier settings and features, including user management, integrations, inventory, and payment settings. Typically used by account owners or senior team leads. |
| **Brand User**   | Limited access to core features such as product uploads, fulfillment updates, and messaging. Cannot manage users or configure account-level settings.  |
| **Shopify User** | Access limited to managing Shopify integration workflows, such as syncing products, orders, and inventory. Ideal for technical or operations users who maintain the storefront connection. |

Roles can only be assigned when editing a user, not when creating a user.

## Adding a New User

1. Click your business name in the menu at the top of the page in Dropship and click **Supplier Settings**. The **Supplier Settings** page is displayed.
2. Click **User Management**. The **User Management** page is displayed.
3. To add a new user, click **Add New User**. The **Invite User** window is displayed.
4. Enter the new user’s **First Name**, **Last Name**, and **Email Address**.
5. Click **Invite**.

The **Invite User** window is closed and an email with account activation instructions is sent to the address you entered.

## Editing a User

1. Click your business name in the menu at the top of the page in Dropship and click **Supplier Settings**. The **Supplier Settings** page is displayed.
2. Click **User Management**. The **User Management** page is displayed.
3. Click a user’s name. That user’s team member page is displayed.
4. Do one or more of the following as required:
   - **To update the user’s name or title:**
     - Fill out the **First Name**, **Last Name**, and **Title** fields as required and click **Update**. The user’s information is updated.
   - **To set the user’s status:**
     - Click **Status** and do one of the following:
       - Click **Active** to place the account in active status.
       - Click **Suspended** to revoke access privileges and place the account in suspended status. The user’s status is updated.
   - **To set the user’s role:**
     1. Click **Add Role**. The **Add Role** window appears.
     2. Click the **Role** field.
     3. Click the role you want to assign to the user.
     4. Click **Save Role**. The user’s role is updated.
   - **To reset the user’s password and create a temporary password:**
     1. In the **New Password** field enter a new password.
     2. In the **Confirm Password** field, re-type the password.
     3. Click **Update**. An email with a special log in link is sent to the user’s address on file. They will be prompted to create a new password the next time they log in.