## Suppliers and Product Details

Suppliers can send product details to their retail partners in two ways:

- Directly through proposals in fabric Dropship.
- Through spreadsheets that retailers upload as **Import Requests**, depending on connection settings.

As a merchant/retailer, when products arrive in your catalog from a supplier, you may want to review or update some details (such as product descriptions, attributes, or inventory) before publishing them to your storefront. The **Import Products & Attributes** feature makes this process simple.

## How It Works

The import feature allows you to upload product data in bulk using a spreadsheet template. This ensures supplier information is mapped correctly into your product catalog.

- **Templates**: Define the structure of the data you’re importing. Using the correct template ensures product attributes line up with your catalog fields.
- **Import Requests**: Allow you to upload spreadsheets, validate data, and review any errors before publishing updates to your store.

Learn more about [Templates](https://developer.fabric.inc/v3/dropship/dropship-retailers/settings/templates).

## Import Process

1. From the top menu, click **Products** and select **Import Products & Attributes**. The **Import Products** page is displayed.
2. On the **Import Products** page, use the **Select Template** dropdown to choose a template. The **Column Headers** of the selected template are displayed. You can optionally download the template by clicking **Download Empty Template** to confirm formatting.
3. Upload your product spreadsheet using **Select File**.
4. (Optional): To apply a transformer to the import, click **Show Advanced Options**. Select from the available [transformers](https://developer.fabric.inc/v3/dropship/dropship-retailers/settings/attribute-value-transformers).
5. Click **Begin Import**.

Once the import is complete, you’ll see a summary of the process, including its overall status. From here you can:

- Fix and re-import errors.
- Confirm successful imports.
- Proceed to publishing products to your store.

### Handling Import Errors

If errors are found in your file, the system generates helpful reports:

- **Error Report (full SKU list):** Shows all SKUs in the import, with an itemized list of errors per SKU.
- **Errored Items Only:** Provides a smaller file containing just the products with errors, making it easier to correct and re-import without editing the full file again.

You can view and resolve import errors using the [Jobs Report](https://developer.fabric.inc/v3/dropship/dropship-retailers/checking-job-status#process) feature.

## Import History

1. To view a list of all your previously uploaded product spreadsheets, from the top menu, click **Products**. The **Products** page is displayed.
2. In the **Import** section next to **Import Products & Attributes**, click **History**. The **Import History** page is displayed. This page shows a sortable list of all previous imports.

| Field | Description |
| --- | --- |
| **ID** | The import’s unique, fabric-generated identification number. Click the ID to see more detailed information about the import. |
| **Data** | The type of data import. |
| **File** | The name of the file that was imported. Click the file name to download the original file. |
| **Queued** | The date and time the import was initiated. |
| **Processed** | The date and time the import was processed. |
| **Completed** | The date and time the import was completed. |
| **Status** | The result of the import. <br> 
- **Success** is displayed when the file is processed successfully. <br> 
- **Created with error** is displayed when the file is processed partially but some items had one or more errors. <br> 
- **Failed** is displayed when the file fails to upload or when no item is created or updated.